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 Currently, Erlangga Rattan does not accept any retail order. We just served the
container based order start with a 20 feet container. The ordering process
follow the international standard export procedure. If you are new, please
contact our marketing department at
marketing@erlanggarattan.com to assist
you. All the payment still using the standard L/C.
When you need assistant, simply email a time when you may be reached and our
sales staff will contact you at your convenience.
(62 231) 321283 Phone Monday to Friday 8:30am - 4:00pm / Saturdays 9:30am - 2.00pm
(62 231) 321066 Fax line open 24 hours a day 208846 |
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Most
items shown on our website are not ready to ship. We need approximately six
to eight weeks to produce. Shipping time is usually an additional three to
four weeks, depending on the destination port. Keep in mind that this is the
"average". Sometimes due to the unpredictability of manufacturer cuttings, it
can take longer. Please be sure to ask your sales person for a current
availability before you order. Our sales staff will give you an estimated
time frame based on the current manufacturing schedule. In some rare cases,
manufacturers do change the cutting schedule after we have quoted
availability to you.
Upon delivery of your order, it is very crucial that you inspect the
merchandise completely. Although "Inside Delivery" gives you the best
opportunity to do this, you can and should expect to inspect your order with
any delivering carrier. We’re not responsible the damage within transport
after your Quality Checker Inspector have cleared and approved the goods
condition before loading. |
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